Privacy Policy

‍Effective: January 1, 2025

At Truthly, Inc. (“Truthly”, “we”, “our”, or “us”), we deeply respect your privacy and are committed to protecting any information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile application and services.

1. Data We Collect

We collect the following types of data:

Account Information

To use Truthly, you must create an account. We collect:

• First name
• Last name
• Email address
• Password

This information is used to verify your identity and enable you to securely access the App.

We do not collect birthdates or any payment information directly. All payment processing is handled through Apple in-app purchases, which comply with Apple’s own privacy and security standards.

User Content

We store content you generate within the app (e.g., chat prompts, inputs, or responses). To protect your privacy:

• User content is stored in a secured location.
• Only a limited number of authorized administrators can access user content.
• User content will be accessed only for support purposes; to prevent fraud, illegal activity, or misuse of our services; to protect the security of our systems and services; or to comply with legal obligations and to protect the rights, privacy, safety, or property of our users, Truthly, or third parties.
• We do not sell content.

Communication Information

If you contact us via email or support requests, we may retain:

• Your email address
• Message content and any follow-up information you provide

Technical and Usage Data

• We use Mixpanel for internal analytics and product improvement
• Mixpanel collects general information such as usage events or regional data
• Mixpanel may link usage activity to your account for internal diagnostics

2. How We Use Personal Data

We use your data for the following purposes:

• To provide and maintain the Truthly app and its features
• To allow you to log in and access your account
• To respond to support inquiries
• To ensure app security and integrity
• To improve app performance and experience (e.g., via usage patterns through Mixpanel)

3. Data Sharing and Disclosure

We do not share your personal data with third parties for advertising or marketing.

We may disclose personal data:

• To service providers (e.g., Mixpanel) for operational or analytics support
• To comply with legal obligations or protect rights, safety, or the integrity of our services
• In connection with a corporate transaction such as a merger, acquisition, or asset sale

4. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data
• Delete your data
• Object to or restrict processing
• Request data portability

To exercise these rights, email support@truthly.ai. We may require verification of your identity to process the request.

5. Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure.

However, no online service is 100% secure. Please take care in protecting your account credentials.

6. International Users

Truthly is operated in the United States. If you use the Services from outside the United States, you understand and agree that your data will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

support@truthly.ai

Truthly, Inc.

Charlotte, NC, USA